Crisis Management

Price: R550,00

Duration: Self-paced

Download Brochure

“In the middle of difficulty lies opportunity” – Albert Einstein.

Crises, whether sudden or slow developing, pose significant threats to organisations, impacting their operations, reputation, and long-term sustainability. Yet, within every crisis lies a chance to learn, adapt, and emerge stronger – just as Einstein reminds us.

In an interconnected and dynamic world, the ability to effectively prepare for, respond to, and recover from crises is no longer optional, it is essential. This course equips you with a comprehensive understanding of crisis management principles, strategies, and practices, enabling you to navigate challenges and build organisational resilience.

Why ESC?

Equip students for executive roles in professional environments.

Study part-time and learn all the essentials in a short time.

Central to the learning process, take a course that considers you.

ESC is committed to empowering professionals at every stage of their career journey.

Learning Outcomes:

Define crisis management and distinguish it from related concepts such as risk management and disaster recovery.
Identify and classify different types of crises.
Evaluate the significance of pre-crisis activities.
Design and develop crisis response plans.
Apply risk assessment and scenario planning methodologies to identify potential crisis scenarios.
Evaluate decision-making processes, including the OODA Loop and DECIDE model, and their application in crisis scenarios.
Coordinate resources and logistics effectively to mitigate the impact of crises.

Evaluate post-crisis recovery efforts to identify successes and areas for improvement.
Develop comprehensive post-crisis recovery plans.
Identify and implement continuous improvement strategies to enhance organisational resilience.
Define and analyse key elements of successful and failed crisis management strategies using real-world examples.
Assess the influence of communication, leadership, and social media on the outcomes of crisis management efforts.
Extract actionable insights from case studies to apply in organisational contexts.

Module Content:

Module 1: Understanding Crisis Management
Module 2: Pre-Crisis Activities
Module 3: During-Crisis Activities
Module 4: Post-Crisis Activities
Module 5: Case Studies